Frequently Asked Questions

1. What is Curra Terra?

Curra Terra is a curated online store offering high-quality, thoughtfully designed products for everyday living. We focus on sustainability, craftsmanship, and timeless style.

2. How can I contact customer support?

You can reach us via our Contact page or email us at support@curraterra.com. We typically respond within 24 hours.

3. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

4. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on your location.

5. How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times depend on your location and chosen shipping method. You’ll receive tracking information once your order ships.

6. What is your return policy?

We offer a 30-day return window for most items. Please refer to our Refund Policy for full details.

7. Are your products eco-friendly?

Yes, sustainability is central to our brand. We prioritize materials and packaging that are environmentally responsible.

8. Can I modify or cancel my order?

If your order hasn’t shipped yet, contact us immediately and we’ll do our best to accommodate changes or cancellations.

9. Do you offer gift wrapping?

Yes, gift wrapping is available for select items. You can choose this option at checkout if applicable.

10. How do I stay updated on new products and promotions?

Subscribe to our newsletter or follow us on social media to stay informed about new arrivals, exclusive offers, and seasonal collections.