Refund policy
At Curra Terra (Merali Ltd), we want to ensure your shopping experience is satisfactory. We offer a straightforward return and refund policy to protect your rights as a consumer.
Return Period
- You have 15 days from the date of delivery to return your items
- Items must be unused, unworn, and in their original packaging
- All original tags must remain attached
Return Process
- Contact our customer service at support@curraterra.com
- Include your order number and reason for return
- We will provide you with return instructions
- Ship the items back using the provided return label
- Once we receive and inspect the items, we will process your refund
Refund Information
- Full refund of the purchase price
- Original shipping costs are not refunded unless the return is due to our error
- Refunds will be processed within 14 business days
- The money will be returned to the original payment method